Position Overview: We are seeking a highly organized and people-oriented Human Resources (HR) Specialist/Generalist to join our HR team. As an HR Specialist/Generalist, you will be responsible for various aspects of human resources management, including recruitment, employee onboarding, HR policies, employee relations, performance management, and compliance. Your role will be pivotal in fostering a positive work environment, supporting employee needs, and ensuring the organization’s HR processes align with its strategic goals.

Key Responsibilities:

1. Recruitment and Talent Acquisition:

   • Coordinate the end-to-end recruitment process, including job posting, candidate sourcing, interviewing, and selection.
   • Work with hiring managers to identify staffing needs and attract top talent to the organization.

2. Employee Onboarding and Offboarding:

   • Facilitate a smooth onboarding process for new hires, including orientation, paperwork, and training.
   • Conduct exit interviews and handle offboarding procedures when employees leave the organization.

3. HR Policies and Procedures:

   • Develop, implement, and update HR policies, procedures, and employee handbooks in compliance with labor laws and company guidelines.
   • Educate employees on HR policies and ensure consistent application across the organization.

4. Employee Relations:

   • Address employee inquiries, concerns, and grievances promptly and professionally.
   • Mediate and resolve conflicts between employees, promoting a positive work environment.

5. Performance Management:

   • Assist in the performance management process, including goal setting, performance appraisals, and performance improvement plans.
   • Support managers in addressing performance-related issues and providing coaching and feedback to employees.

6. Employee Benefits and Compensation:

   • Administer employee benefits programs, such as health insurance, retirement plans, and employee perks.
   • Coordinate compensation-related activities, including salary reviews and bonus programs.

7. Training and Development:

   • Identify training needs and coordinate employee development programs.
   • Collaborate with managers to design and deliver training sessions to enhance employee skills and knowledge.

8. HR Compliance:

   • Ensure compliance with labor laws, regulations, and company policies.
   • Maintain accurate and up-to-date employee records and HR documentation.

9. HR Reporting:

   • Prepare and analyze HR metrics and reports for management decision-making.
   • Maintain HR data and generate reports on employee demographics, turnover, and other HR-related analytics.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certifications are advantageous.
• Proven experience (typically 2+ years) in HR roles, such as HR Specialist, HR Generalist, or HR Coordinator.
• Strong knowledge of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills to interact with employees at all levels.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• Organized and detail-oriented with the ability to manage multiple tasks and deadlines.
• Proficient in using HRIS and other HR software applications.
• Strong problem-solving and conflict resolution skills.
• Ability to work collaboratively in a team-oriented environment.
• Empathy and a customer-oriented approach to HR service delivery.